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Get in touch with Somerset Shrimp Shack
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Location
Somerset, UK
info@somersetshrimpshack.uk
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Frequently Asked Questions
Do you ship internationally?
Currently, we only ship within the UK mainland. We're working on expanding our shipping options to EU countries in the near future.
What are your shipping rates?
We charge a flat rate of £6 for all orders that don't contain live shrimp. Orders over £100 qualify for free shipping.
How do you ensure the shrimp arrive alive?
We use specialized insulated packaging with heat/cold packs as needed depending on the season. All livestock is carefully acclimated before shipping and packaged with oxygen.
What if my order arrives damaged?
We offer a live arrival guarantee. Please contact us within 24 hours with photos, and we'll arrange for replacement or refund.