Get in Touch

We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Send Us a Message

Fill out the form below and we'll get back to you shortly

Full Name

Email Address

Subject

Your Message

Contact Information

Email Us

info@somersetshrimpshack.uk

Business Hours

Monday - Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Where Are We

Located in the heart of Somerset

Frequently Asked Questions

Find answers to common questions about our products and services

Do you ship internationally?

Currently, we only ship within the UK mainland. We're working on expanding our shipping options to EU countries in the near future. Stay tuned for updates!

We charge a flat rate of £4.99 for all orders under £50. Orders over £50 qualify for free shipping. We use next-day delivery to ensure your shrimp arrive safely.

We use specialized insulated packaging with temperature control packs. All livestock is carefully acclimated before shipping and packaged with pure oxygen. We also provide detailed care instructions with every order.

We offer a 100% live arrival guarantee. Please contact us within 24 hours with photos of any issues, and we'll arrange for immediate replacement or full refund - no questions asked.

Absolutely! We include comprehensive care guides with every order and offer ongoing support via email. We're passionate about helping you succeed with your new shrimp.